Complaints/Feedback

Rehab and Mobility seeks to maintain and enhance our reputation of providing you with high quality products and services. 
If for any reason you are dissatisfied with the service you have received please contact us via one of the below options:
  • Complete our feedback form -  Customer Feedback Form
  • Phone us - 1300 368 085
  • Write to us - PO Box 1039 Burpengary QLD 4505
  • Email us - admin@rehabandmobility.com.au
  • In person by speaking to any of our customer service staff
When we are investigating your complaint, we will be relying on information provided by you and information we may already be holding. We may need to contact you to clarify details or request additional information where necessary. 
Rehab and Mobility's Complaints Handling Policy and Procedure is available to download here.
Complaints Handling Policy and Procedure